How Foundation Pro collects, uses, and protects your personal information.
This Privacy Policy describes how 12P Ventures LLC, doing business as Foundation Pro ("Foundation Pro," "we," "us," or "our"), collects, uses, discloses, and protects your personal information when you visit getfoundationpro.com (the "Site") or use our services. By using the Site, you agree to the practices described in this policy.
This site is not endorsed by, affiliated with, or sponsored by Meta Platforms, Inc. (Facebook/Instagram), Google LLC, or any social media platform. Any ads you may see on social media platforms directing you to this site are placed by Foundation Pro or its advertising partners and are not endorsed by those platforms.
When you submit a form on our Site to request quotes or information, we collect:
When you visit the Site, we automatically collect certain information through cookies, pixels, and similar technologies:
We may receive information about you from advertising platforms (such as Meta or Google) when you interact with our ads, including ad click identifiers and campaign data used to measure advertising effectiveness.
We use the information we collect to:
We share your personal information with the following categories of third parties:
When you submit a quote request, we share your name, phone number, email, ZIP code, and property information with up to 3 foundation repair contractors in your area. These contractors may contact you directly to provide estimates and discuss your project.
We use third-party analytics services to understand how visitors use our Site. These providers may collect information about your online activities over time and across different websites. Our analytics providers include:
We use advertising pixels and conversion tracking from the following platforms:
We may share information with service providers who assist us with website hosting, email delivery, customer support, and other business functions. These providers are contractually obligated to use your information only as directed by us.
We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Foundation Pro, our users, or the public.
Our Site uses cookies and similar tracking technologies for the following purposes:
These cookies are necessary for the Site to function properly. They enable features such as form submissions, page navigation, and remembering your preferences. These cookies do not collect personal information for marketing purposes.
We use analytics cookies (including Google Analytics) to collect information about how you use the Site. This helps us understand which pages are most popular, how visitors navigate the Site, and where we can improve the user experience. This data is aggregated and anonymized where possible.
Advertising cookies (including the Meta Pixel) are used to measure the effectiveness of our advertising campaigns, deliver relevant ads, and build audiences for remarketing. These cookies may track your activity across websites and over time.
Most web browsers allow you to control cookies through their settings. You can set your browser to block or delete cookies, though doing so may affect Site functionality. You can also opt out of specific advertising cookies:
Foundation Pro uses paid advertising on third-party platforms, including Meta (Facebook and Instagram) and Google, to reach potential customers. When you click on one of our ads, the advertising platform may place cookies on your device to track conversions and enable remarketing.
We may use the following advertising technologies on our Site:
These platforms operate independently, and their use of your data is governed by their own privacy policies, not ours.
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:
You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the business purpose for collecting it, and the categories of third parties with whom we share it.
You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions under the CCPA (such as when the information is necessary to complete a transaction or comply with a legal obligation).
Under the CCPA, sharing your personal information with foundation repair contractors in exchange for compensation may be considered a "sale." You have the right to opt out of this sale. To exercise this right, contact us at privacy@getfoundationpro.com with the subject line "Do Not Sell My Personal Information."
We will not discriminate against you for exercising any of your CCPA rights. We will not deny you services, charge you different prices, or provide a different level of service because you exercised your privacy rights.
To exercise any of these rights, contact us at privacy@getfoundationpro.com. We will verify your identity before processing your request and respond within 45 days as required by law.
If you opt in to receive text messages, we may send you appointment confirmations, service updates, and follow-up communications related to your foundation repair inquiry. By providing your phone number and opting in, you consent to receive these messages from Foundation Pro.
Your phone number will not be shared with third parties for marketing purposes. For full details, see our SMS Terms & Conditions.
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
You may request deletion of your personal information at any time by contacting us at privacy@getfoundationpro.com.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will promptly delete that information. If you believe a child under 13 has provided us with personal information, please contact us at privacy@getfoundationpro.com.
Some web browsers transmit "Do Not Track" (DNT) signals. Our Site does not currently respond to DNT signals because there is no uniform industry standard for handling them. We will continue to monitor developments in DNT technology and update this policy if our practices change.
Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Foundation Pro (operated by 12P Ventures LLC)
Email: privacy@getfoundationpro.com
Website: www.getfoundationpro.com